Privacy Policy

Last Updated: November 2025

At The Scoop Force, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our pet waste removal services.

By accessing or using our website (www.thescoopforce.com) or booking our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide our services effectively and maintain quality customer support.

a. Information You Provide

Name, address, and contact information (email, phone number)
Property details needed to perform services
Payment details when purchasing or subscribing to a service
Any messages, inquiries, or feedback submitted through our forms

b. Automatically Collected Information

When you visit our website, we may collect limited data such as:

IP address and browser type
Device type and operating system
Pages visited and time spent on the site
Referring website or advertisement

We use this data to improve our website performance and customer experience.

2. How We Use Your Information

Your information is used solely to operate our business and provide high-quality service. Specifically, we may use it to:

Schedule, manage, and perform pet waste removal services
Process payments and send invoices or receipts
Respond to questions or customer support requests
Send service reminders, updates, and promotional offers (if opted in)
Improve website functionality, security, and service quality

3. How We Protect Your Information

We use appropriate security measures to safeguard your information, including:

Secure SSL encryption on our website
Restricted staff access to sensitive data
Secure third-party payment processors (we never store full credit card details)

While no online system is completely immune to risk, we take every reasonable step to ensure your data is protected.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

We may share limited data only when necessary to:

Process payments via trusted third-party providers
Comply with legal requirements or respond to lawful requests
Protect the rights, safety, or property of The Scoop Force, our clients, or the public

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience.
Cookies help us remember preferences, analyze site traffic, and improve functionality.
You can choose to disable cookies in your browser settings, though some site features may not function properly as a result.

6. Email Communications

When you provide your email address, you may receive updates, service reminders, or promotional content.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt out of promotional communications
Request details about how your data is used

To make any such requests, contact us using the information below.

8. Third-Party Links

Our website may include links to third-party websites (e.g., Sweep&Go client portal, payment processors, or social media).
We are not responsible for the privacy practices or content of those sites, so please review their individual privacy policies before sharing information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please reach out to us:

The Scoop Force
📍 Charlotte, North Carolina
📧 info@thescoopforce.com
🌐 www.thescoopforce.com